About Volo TV
Volo TV is the world's first on demand ITES (in-train entertainment system) and brings to the modern train traveller the same journey experience enjoyed by premium class air travellers for decades. It has been devised, designed and created by Volo TV & Media Limited, an Edinburgh based company.
Volo's partner for the launch of Volo TV is First Great Western (FGW). Over the next 12 months Volo TV will be fitted into Coach D of every First Great Western HST unit. Travellers on all FGW routes to Bristol, South Wales and the South West of England will be able to enjoy on-demand entertainment at their seat for £3.50 per journey (one way) or £1.50 for one hour.
The first train fitted with Volo TV went into service in November 2009. The number of FGW trains offering Volo TV will increase each month from February 2010 until full fleet fit out is complete in November 2010.
Coach D is a standard class coach and seating is free to all travellers whether or not they are using the Volo TV system during their journey.
Volo TV has been successfully piloted with FGW before launch. A trial coach ran in normal service for almost a year to ensure that there were no negative effects on normal operations and to gather feedback from users of the system. Following on from that successful trial, FGW has been offering Volo TV to customers on the Riviera Night Sleeper service to and from Penzance. Passengers have been delighted with the service and FGW have seen occupancy rates in their sleeper cabins increase.
Volo TV offers a world of high quality entertainment and up to date news. In the future Volo TV plan to offer live journey information. Customers navigate easy to use, touch screen menus to choose from world class comedy, drama and features or to keep themselves up to date with the latest news via an RSS feed. There is also a real time train locator feature so that passengers can follow their journey progress on the screen.
Payment of the charge can be made simply by sending a text to Volo TV who will text right back with the login code. For unlimited access for the entire train journey just text "VOLO" to 81456 and £3.50 will be deducted from you mobile phone account. For 1 hours access text "VOLO" to 80039 and £1.50 and will be deducted.
Payment can also be made by card using a tested and secure payment system. Just call 0117 341 9090 (a non premium number) and follow the simple instructions. It's just like paying for car parking in many city centres and car parks. We will instantly send a text confirmation of the bought login code.
By inputting this code onto the seat back touch screen the customer is granted access to the system and the full range of entertainment options.
Volo TV & Media Limited is a private limited company based in Edinburgh, Scotland.
Award-Winning Innovation
FGW and Volo have recently been awarded the "Passenger Infotainment Innovation of the Year: Great Western's Night Riviera Sleeper, for the Volo In-Train Entertainment System (ITES)" at the prestigious Railway Interiors Expo 2009 in Cologne, Germany. The jury was made up of 30 internationally renowned independent industry journalists, passenger representative groups and consultants who noted "The award acknowledges the excellence of its 'aircraft-like' on-board entertainment system that offers passengers extensive programme options including channels for drama, action, comedy and news on the move"



